Terms of Service – Farooq Autos

Welcome to Farooq Autos, your trusted source for truck spare parts in Pakistan, including Hino and Isuzu parts. By accessing or using our website (https://farooqautos.com), you agree to comply with these Terms of Service, all applicable laws, and regulations within Pakistan.

1. Acceptance of Terms

By using this website, you confirm that:

  • You have read and understood these Terms of Service
  • You agree to be legally bound by them
  • You will comply with all applicable local laws in Pakistan

If you do not agree with any part of these terms, please discontinue use of our website immediately.

2. Professional Advice Disclaimer

All information provided on Farooq Autos regarding:

  • Truck maintenance
  • Hino spare parts
  • Isuzu spare parts
  • Mechanical repairs

is for informational purposes only.

Important Notes:

  • No Fitment Guarantee: Customers are responsible for ensuring compatibility of parts with their vehicle model
  • Professional Installation Required: We strongly recommend installation by a certified mechanic
  • Liability Disclaimer: Farooq Autos is not responsible for damages caused by incorrect installation or misuse of parts

3. Intellectual Property Rights

All content on this website—including:

  • Text, images, and product listings
  • Logos and branding
  • Technical descriptions

is the property of Farooq Autos and protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, or republish content
  • Distribute or exploit materials for commercial use

without written permission.

4. User Accounts & Security

When creating an account on our website:

  • You must provide accurate and complete information
  • You are responsible for maintaining account confidentiality
  • You are liable for all activities under your account

Farooq Autos is not responsible for unauthorized access due to user negligence.

5. Orders, Pricing & Payment

Pricing

  • Prices of truck parts in Pakistan may change without prior notice due to market fluctuations

Payment Methods

We accept:

  • Cash on Delivery (COD)
  • Bank Transfer

Order Confirmation

  • Orders are confirmed only after payment verification

Shipping & Delivery

  • Nationwide delivery across Pakistan
  • Delivery available to major truck stands (Addas)
  • Delivery times are estimates and may vary

6. Return & Refund Policy

Due to the technical nature of heavy-duty truck parts, our return policy is as follows:

  • Returns accepted only for manufacturing defects
  • Claims must be made within 7 days of delivery
  • Used, installed, greased, or modified parts are non-returnable
  • Electrical items (e.g., sensors, ECUs) are non-returnable unless agreed in writing

7. Limitation of Liability

Farooq Autos shall not be held liable for:

  • Vehicle damage due to misuse of parts
  • Improper installation
  • Business losses, downtime, or loss of income
  • Delays in shipping or courier issues

All products are used at the customer’s own risk.

8. Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes arising from the use of this website shall be resolved under Pakistani jurisdiction.

9. Updates to Terms

Farooq Autos reserves the right to:

  • Modify or update these Terms at any time

Users will be notified via:

  • Website announcements
  • Email notifications (if applicable)